The Commission of the Mediation of Consumption organized a colloquium on September 27th, 2011 in Paris entitled : ” The Mediation to the service of consumers: the found confidence “. Frédéric Lefebvre, Secretary of State in charge of Consumption intervened at the opening and asserted its support for the development of the mediation.

You will find below the program of the conference  as well as the Charter Mediation of Consumption published for this opportunity

Charte Mediation Consommation 27 9 2011

Programme colloque CMC 27 9 2011

For further details, consult the site of the CMC: www.mediation-conso.fr/presse.html