The Mediator of GDF Suez published an article in the review ” Gas today “, of July-August, 2013. Michel Astruc details his role and his implication in the development of the mediation in Europe and in France, evoking the current projects.
He gives details onto the requests of the consumers and on their evolution over the years.
As Mediator of GDF Suez, he mentions his recommendations for 2013, and emphazises on his collaboration, which he considers essential, with consumers’ associations, in the search for amicable settlement of the disputes.

You can download this article by clicking the following link:  Michel Astruc’s article in the Review “Gas today”