The Citizen\u2019s Energy Forum (CEF) is the annual meeting of the European players in the field of consumer protection in the energy sector. Every year, this Forum is the opportunity to make a progress report of the ongoing work at European level, as well as a follow-up on recommendations made in previous sessions. The Forum is based on the joint work of Consumer Associations , professionals, regulators, representatives of the European Commission and Ombudsmen. This year, on 16th and 17th December , the\u201d vulnerable consumers \u201d report, in which GDF SUEZ Mediator took place, has been presented, as well as the terms of the 2013 Directive of the \u00a0efficiency Energy. This topic will be expanded in 2014. Were also discussed, topics related to price comparison , the functioning of the internal market, the changing role of consumers , the promotion of the \u201cVision 2020\u2033 , the e-billing, the Collective switching \u00a0and the role of distributors in added value for consumers.<\/p>\n