Position of the Club of the Mediators concerning the proposal of directive (RELC)

Following the proposal of a directive of the European Parliament and of the Council on alternative dispute resolution for consumer disputes (RELC), the Club of the Mediators makes known  ​​its position and its wish to bring  some changes concerning  important points.
Please find the attached document :

Proposition de Directive RELC – position du Club des Médiateurs de Services au Public