Find hereafter the 2010 activity report of the Mediator of the Mutualité Sociale et Agricole.
On October 26th and 27th of this year took place 4 ° CEF (Citizens ‘ Energy Forum) in London
The CEF is the annual meeting which gathers the European actors of the protection of consumers in the energy sector. Every year it is the opportunity to report on the progress of the various works led to the European level, as well as a point of follow-up of the recommendation formulated during the previous sessions. The main themes were: the treatment of the complaints (among which the ADR), the functioning of markets and the role of the operators of the systems of distribution, the tools for prices comparison, the information concerning the prices, the responsibilities of regulators, communicating meters and optimization systems for demand / answer
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