On October 10th, several members of the Club of the Mediators of Servicesto the Public participated in the conference ” Mediation: from the texts to the practice “, organized by the University of Maine, in partnership with the Gazette du Palais. Interventions were carried out, first of all, on the theme of the civil, judicial and family mediation, then, in second part, on the specific mediations which were represented by Marielle Cohen-Branche, Bernard Dreyfus and Michel Astruc.
The second part of the conference was initiated by Bernard Dreyfus, General Delegate for the Defender of the Rights who introduced the frame of mediation in public law. In this field, mediation is a concept still little developped in legal texts, only two procedures are present in the Code of Administrative Justice which fall outside the remit of the administrative judge for mediation . However, he emphasized that despite the absence of legal texts, the spirit of mediation is growing strongly in the public services. Marielle Cohen Branch then intervened on the topic of stock market and financial mediation . She recalled that the Financial Markets Authority ( AMF ) gives advice on each treated mediation case, that is to say approximately 4 000 cases per year. case and this way contribute to educate the opinion about 4,000 per year. Mediation in this area makes a real work of teaching and explanations when the financial institution in question has not calmed the dispute with the customer
Finally, Michel Astruc spoke on the topic of mediation with users-customers by giving the example of Mediation of GDF SUEZ. He went back on to the missions of GDF SUEZ describing its actions, values and objectives.
This conference allowed to confirm the current tendency which is the development of the mediation practices even within the courts. Indeed, it is about a strong call appeal of the citizens relayed by public authorities, which see the possibility, even the necessity, to introduce an amicable dimension into the resolution of the disputes.
You can find the program of the conference by clicking on the following link: Programme du colloque au Mans as well as the interventions of Michel Astruc, Bernard Dreyfus and Marielle Cohen Branch by clicking the following links:
Intervention de Michel ASTRUC au colloque La médiation des textes à la pratique
