On the occasion of the annual meeting of the Correspondants of the Mediator of the Ministries of the Economy and the Budget and the celebration of the 10th Anniversary of the mediaion of Bercy, on Tuesday, march 13th, the Minister[…..]
Following the proposal of a directive of the European Parliament and of the Council on alternative dispute resolution for consumer disputes (RELC), the Club of the Mediators makes known its position and its wish to bring some changes concerning important[…..]
The Mediator of the City of Paris invites you to read the summary of the survey on the quality of life in the Parisian social housing – Espacité on 2011. Please consult the attached document this joined. Synthèse rapport Espacité[…..]
The Mediator of the La Poste Group is pleased to present his Annual Activity Report 2011. Pierre SEGURA, invites you to consult it directly via the attached pdf link: Rapport d’activité 2011 Médiateur du Groupe la Poste
Le Médiatrice de la Ville de Paris est heureuse de vous présenter son rapport annuel d’activité 2011. Claire Brisset vous invite à le consulter directement via le lien pdf joint. Rapport d’activité 2011 de la Médiatrice de la Ville de Paris Résumé RAPPORT 2011[…..]
Mediation today This study day on mediation is the opportunity to review the practices of mediation in various domains of social life where it is relevant : in international relations, health, sustainable development or the interpersonal mediation with the aim[…..]
Within the framework of the seminar ” justice in action “, Anne REVILLARD (Lecturer in sociology, responsible for the Master’s degree ” Politics and action ” at the University Paris-Nord-Villataneuse) with Benoît BASTARD and Thomas RIBEMONT, organized on February 15th,[…..]
By order n°2011-1540 of November 16th, 2011, published to the gazette of November 17th, 2011, the directive of the European Parliament and the Council of May 21st, 2008 concerning the mediation and establishing a common regulation to all the mediations[…..]
Calendar of the events 2011 to come The Autumn meeting was organized by The National Association of the Mediators on Friday, November 4th, 2011 in Paris. The event entitled : ” and now, what future for the mediation? ” concerned[…..]
Find hereafter the 2010 activity report of the Mediator of the Mutualité Sociale et Agricole. Rapport d’activite 2010.Mediateur de la Mutualite Sociale et Agricole
On October 26th and 27th of this year took place 4 ° CEF (Citizens ‘ Energy Forum) in London The CEF is the annual meeting which gathers the European actors of the protection of consumers in the energy sector. Every[…..]
Find hereafter the 2010 activity report of the Mediator of the Fédération française des sociétés d’assurances : mediateur ffsa rapport annuel 2010
Résolution du Parlement européen du 13 septembre 2011 sur la mise en œuvre de la directive relative à la médiation dans les États membres
The Club of the mediators of services to the public suggests you to consult the CIVIC study Consulting for the European Parliament concerning the alternative mode of regulation of cross-border disputes. CIVIC study for the European Parliament about cross-border Alternative[…..]
The Club of the mediators of services to the public suggests you to consult the study of CIVIC Consulting for the European Parliament concerning the alternative mode of regulation of cross-border disputes. Presentation of this study by CIVIC Consulting
The club of the mediators of services to the public suggests you to consult the notice project and the report project of the European Parliament concerning the alternative modes of disputes resolution in civil, commercial and family affairs. Projet de[…..]
Rapport d’activite 2010.Mediateur de L’education Nationale
rapport du médiateur AMF
Rapport du Mediateur 2010
The Conference of the Council of State of May 4th, 2011. http://www.conseil-etat.fr/cde/media/document/COLLOQUE/4mai2011_invitation_colloque.pdf
During the conference ” The Developments of Mediation ” organized by the State Council on May 4th, 2011, Elyane Zarine, President of the Commission of Mediation of Consumption intervened to present the missions of her Commission. We invite you to[…..]
The Club of the Mediators of Services Departments to the Public met on May 3rd, 2011. To promote the launch of their web site, a press release was broadcasted. Communication du Club des Médiateurs – 3 mai 2011 Press release[…..]
On July 8th, 2011, the Mediator of the Group La Poste office issued a press release to inform about the publication of its annual report 2010. Communiqué de presse du Médiateur groupe La Poste 2011 Rapport d’activité 2011 Médiateur du[…..]
Le Médiateur du Groupe EDF est heureux de vous présenter son rapport annuel d’activité 2010. Jocelyne Canetti vous invite à le consulter directement via ce lien: http://www.edf.com/html/mediateur/rapport2010/fr/
The site of the European Consumer Summit. http://www.european-consumer-summit.eu/
The Mediator for Water is pleased to present his annual reprt and invites you to consult it directly via the following link : http://www.mediation-eau.fr/admin/common/files_docs/documentation/3_rapportmars.pdf
The information relative to Consumer Day on 2011 of Budapest.
Find the document concerning this public consultation on the systems ADR.
The Mediator of the City of Paris is pleased to present her annual report for 2010. Claire BRISSET invites you to consult it directly via the followinf link : http://www.paris.fr/mediatrice Communiqué Rapport 2010
Find the document concerning this public consultation on the amicable settlements of disputes http://ec.europa.eu/dgs/health_consumer/dgs_consultations/ca/docs/adr_consultation_paper_18012011_en.pdf
http://ec.europa.eu/energy/gas_electricity/doc/forum_citizen_energy/2010_10_21_citizens_energy_forum_conclusions.pdf
Please find hereafter the report of the press conference of the Club of the Mediators of November 17th, 2009. Communique presse Médiateurs Service Public 17-11-09
Conference on Consumption The Government wants to strengthen the role of big associations. http://www.gouvernement.fr/gouvernement/assises-de-la-consommation-le-gouvernement-veut-renforcer-le-role-des-grandes-associations
Guide partenariat associations de consommateurs_club des mediateurs
Please find hereafter the mediation Directives concerning certain civil and commercial aspects.
Institutions and French companies the objective of which is to offer a better sound quality(listening skill) and of service(department) to the public took the initiative to set up for the last ten years the mediators. These mediators are persons who[…..]
